Personal Data Processing Policy

1. General provisions

The personal data operator is Tezel Inteh LLP, BIN 211140023325, 3/1 Heydar Aliyev St., Astana.

This policy applies to the PRANA website and covers the data you submit in request forms.

2. What data we collect

Data you provide yourself: name, phone number, preferred contact method, and answers to form questions — such as city, studio format, planned capital and whether you have premises.

Technical data: advertising campaign tags (UTM), landing page, cookies and analytics data.

3. Purposes of processing

Booking treatments and classes, choosing a membership, and sending the equipment catalog and franchise financial model upon your request.

Contacting you regarding your request.

4. Legal grounds

Processing is based on your consent, which you give by submitting a request form.

Processing is carried out in accordance with the legislation of the Republic of Kazakhstan on personal data and its protection.

5. Transfer to third parties

Requests from the website are sent via WhatsApp and may be transferred to a customer relationship management (CRM) system to handle your inquiry.

6. Cookies and analytics

The website may use cookies and web analytics systems to evaluate advertising effectiveness.

7. Your rights

You may request access to, correction or deletion of your data, and withdraw your consent to processing. To do so, send a request to the operator.

8. Contact information

Tezel Inteh LLP, BIN 211140023325, 3/1 Heydar Aliyev St., Astana.